Our Shipping Policy is geared towards ensuring the best service to the customers. We strive to deliver products to you with the least amount of hassle. For a better understanding, please take a look at the salient points of our shipping policy.
How It Works:
● Once you place the order, the product is shipped out within 24-48 hours, provided it is in stock.
● After you've placed the order, the ordered items, delivery address, and phone number cannot be modified. You may contact us for any further assistance.
● All products in the order may or may not be dispatched at the same time.
● Orders are dispatched within at most two business days, excluding public holidays, Saturdays, and Sundays.
● We don't guarantee any arrival dates or times, but we do make every effort to ensure that the product reaches you at the earliest.
● We shall not be responsible for any damage to the product after delivery.
● We advise customers to use online payment options such as credit/debit cards/online wallets/net banking for ensuring faster delivery.
● For cash-on-delivery orders or orders that don't have the complete delivery address, additional verification may be necessary.
● For orders below INR799, we charge a shipping fee of 40 rupees on both pre-paid and cash on delivery orders.
● For cash-on-delivery orders, you'll need to confirm your order via email/phone. In case
we're unable to contact you within eight days of the order, it will be automatically
● Products are carefully inspected before handing over to our trusted delivery partners.
● In case our delivery partners are not able to reach you, they'll contact you to resolve the issue.
*Please note that we do not ship outside India at the moment.
Payment and Pricing Policy
Methods Of Payment:
- American Express
- Diners Club
Time Of Payment
While placing an order from this website using a credit card (MasterCard or Visa), you will be asked to provide all the relevant details, i.e credit card number, date of expiry, and CVV.
You will be charged as soon as you complete placing an order.
It is imperative to understand that some banks may put your funds on hold while deducting them from your available balance. If this amount is not released automatically by your bank, we suggest you contact them to speed up the release of funds.
Please note that The Palm Care will not be responsible for any loss or damage caused or decline of authorization by the bank for a transaction at the time of payment. In case of any query regarding the release of the amount, please contact your bank.
Your safety is our priority so be assured that any transaction on our website is secured through Secure Socket Layer (SSL) and Secure Data Encryption using a 1024-bit process. Any information provided by you is put into a code to provide a secure experience.
All prices listed on this site are handled in Indian currency (INR) and are inclusive of taxes. The listed prices of our products mentioned are current and updated. However, these prices are subject to changes without prior information. Customers will be charged for the price displayed at the time of purchase. It is important to note that all products are accountable for GST in India. Our customers overseas will be required to pay the local charges applicable in their country while placing an order.